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About
Integrated Computer Solutions
Integrated Computer Solutions (ICS) has always been
known for their professional expertise serving the Small to
Medium Business (SMB) community in the Southern Tier, Central
New York, and Northern Pennsylvania with Information Technology
(IT) solutions, service and support. The business has grown ten
fold because of loyal customers that have recognized ICS as an
affordable alternative to having their own dedicated IT staff or
the reliance on less technical area “resellers” to provide them
with the latest technology to make their operations more
productive.
In early 2007, ICS relocated their headquarters to much larger
and more accommodating offices at the 111 Grant Ave. office
building in Endicott, NY. Our new spacious computer tech and
staging rooms, and our up to date network monitoring software
center, gives our clients the real-time, around the clock
support they expect. With currently over 11 employees locally,
80% of whom are technical engineers, we are poised to continue
and grow our customer support offerings. In addition, we are
backed by a 7 x 24 x 365 network operations center and helpdesk
that works with us to provide a high level of network support
and monitoring that allows the high availability of their
computer network that many of our customers require.
ICS is affiliated with the leading manufacturers of computer,
network, and software solutions, including but not limited to,
Microsoft, HP, Cisco, Grisoft AVG, Symantec, Good Technology
(recently acquired by Motorola), Dell, Verisign, Trend Micro,
Netopia, Citrix, Xerox, Lexmark, OKIdata, Sage Software, and
Zenith Infotech. In addition, we are the leading area provider
of solutions from North Syracuse-based Seneca Data, makers of
the reliable Intel based NEXLINK servers, desktops, and notebook
computers.
Today, ICS serves and supports over 150 area customers doing
business as medical and dental patient care clinics and offices,
health care providers, insurance practices, accounting
practices, manufacturers, tool shops, wholesale and marketing
distribution, convenience stores/fuel stations, consulting and
engineering firms, jewelry retailers, travel agencies, energy
providers, auto dealers and auto service centers, construction
and material companies, country clubs and banquet/caterers,
financial services, not-for-profit organizations, education, and
municipalities.
Our loyal customers continue to be our largest asset, and their
success is the underlying reason ICS will continue to attract
new clients as we grow into the future.
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I can't tell you how happy I am (we are) to finally get someone to take the bull by the horns and get the job done. Thanks for your help, but most of all thanks for your customer service.
- Greg A. Chianis Chianis & Anderson Architects
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