We are experts in
Technology & Customer Service
We keep your business running with
Technology & Customer Service
ICS IS BUILT ON
World-Class Systems & Solutions
We Make IT Happen
You receive the best customized solutions that IT has to offer – combined with personal, proactive, and professional customer service.
ICS provides customized, comprehensive support to manage all of your
technology needs for one cost-effective monthly fee. Our managed
services are tailored specifically to your company’s goals – we dedicate
a team and learn how your business is run to create innovative
solutions to optimize your technology. Through day-to-day task
automation and 24/7 monitoring, we help to make your business run
Due to regulations, many industries have compliance standards in place that mandate protection of sensitive data and the privacy of those to whom it pertains. These requirements ensure that businesses across an industry utilize the same processes and practices.
Through the sales and support of our Zultys phone systems, we offer on-premises and cloud-based telecommunication solutions. ICS helps you meet any communication challenges facing your business. Our unified approach combines traditional phones, cellular technology, tablets, video conferencing, instant messages, and point of presence under one easy-to-manage platform.
From a paperless office to premium print services, ICS provides full-service print and copy support. If existing printing cost is your concern, we carry a full line of high quality compatible toner cartridges that will cut operating cost an average of 35% with a no hassle guarantee if ever it is needed.
Our IT philosophy revolves around long term, proactive management, but sometimes specific requests are best met through project-based services. Whether it’s a small server upgrade or a complete cloud migration, ICS has the expertise to design, implement, and maintain technology initiatives of any size.
For over 30 years, ICS has worked alongside clients to develop solutions to meet all of their technology and telecommunications needs. While technology has changed greatly over the past three decades, our goals and mission have remained the same: ICS is committed to integrity, innovation, and the most personalized, proactive, and professional customer service in the IT industry.
Located in both Endicott, Syracuse, and Ithaca, we can help you to navigate through every phase of technology developments. Your business relies on successful identification and implementation of IT solutions. We focus on keeping your technology productive and successful so you don’t have to. We provide the support you need, 24 hours a day, 7 days a week, 365 days a year.
111 Grant Ave, Ste 103
Endicott, NY 13760
Serving Binghamton and Elmira locations
6007 Fair Lakes Road
Syracuse, NY 13057
840 Hanshaw Road
Ithaca, NY 14850
Our client's testimonials
Saw that Scott Kenyon was here today to take care of any issues and was immediately transported to my happy place; surrounded by puppies and rainbows. James Karhan is already a huge help, but adding Scott to the mix is an enormous power play. It's like Clint Eastwood and Chuck Norris setting up shop in our house! Thank you's all around!
Leonard Bus Sales, Inc.
Your staff is always so efficient and friendly. We never have to worry about our computer software when ICS is around. Thanks for the fast service.
Cheevers, Hand, & Angeline Inc
Again-5 stars for the ICS Tech Support Team! and the ICS Tech Support Staff are always helpful and don't ever make me feel silly!
Mercy House of the Southern Tier
5/5 for a Timely response, thorough explanation of the issue and thorough explanation of possible solutions. Thanks for the help!