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Endicott, NY
Marketing Manager

We are seeking an enthusiastic Marketing Specialist to help us in our overall marketing efforts. This specialist must have the ability to grasp consumer behavior trends and generate creative ideas. The goal is to deliver effective marketing programs that will help our reputation and growth.

Key Duties and Responsibilities

This position is responsible for the following:

  • Designing, creating, and delivering marketing program to support the growth and expansion of company services and product offerings.
  • Assist in marketing activities by demonstrating expertise in various areas that include content development and optimization, advertising
  • Develop, plan, and/or coordinate various company-wide activities (e.g. community outreach, media/public relations functions, etc.) for the purpose of enhancing community relationships and promoting a positive public image.
  • Work in collaboration with all teams to creatively articulate ICS’s vision, mission and purpose.
  • Build relationships with key vendors to leverage MDF/growth opportunities
  • Conduct market research to find answer about consumer habits, trends, and requirements.
  • Improves brand awareness by coordinating involvement in conferences, exhibitions, and marketing seminars.
  • Manage print and digital asset inventory to ensure creative alignment across all marketing channels.
  • Plan and execute initiatives to reach the target audience through different channels such as social media, email, newsletter, etc.

Knowledge, Skills and Qualifications

  • Proven experience as a marketing specialist or similar role.
  • Basic photography skills preferred.
  • Thorough understanding of market elements and market research methods.
  • Solid computer skills including MS Office and marketing software and applications.
  • Excellent oral and written communication skills, along with public speaking skills.

Certifications

  • Not Applicable

Endicott and Syracuse, NY
IT Systems Engineer (Level 2)

We are seeking an experienced and motivated Systems Engineer with a focus on core Microsoft products and platforms. Candidates must have in-depth experience implementing, administering, and supporting IT infrastructures for our growing company.

Position Overview and Responsibilities

This position is responsible for the engineering and implementation of various Microsoft technologies:

  • Expected to assist with IT support at other locations. Some travel may be required. (Less than 20%)
  • Excellent organizational and communication skills with attention to detail is essential
  • Hands-on troubleshooting of server and networking hardware in accordance with industry best practices
  • Install, upgrade, and remove server and/or desktop applications
  • Interface with other elements of our support structure including tracking end-user issues, updating client tickets, and ensuring closure
  • On call for IT Support

Requirements

  • 5–7+ years of relevant, hands-on experience troubleshooting and supporting Windows-based servers and workstation systems

  • MS Windows Server related design and support experience is desired

  • 5–7+ hands-on experience working with Microsoft Windows Architecture – MS Windows Server 2008/2012 Server, Exchange 2007/2010/2013, Active Directory (AD), Group Policy, Remote Desktop Services

  • Experience with documentation for system builds, configurations, support procedures

  • Moderate hands-on experience with VMware ESX, VDI, Hyper-v, or Citrix is a plus
    Experience with diverse hardware platforms (Dell, IBM, HP)

  • Troubleshooting enterprise server and networking hardware/software

  • Strong understanding of LAN/WAN architecture and of TCP/IP

  • Firewall/VPN/Internet Appliances

  • Strong understanding of Backup and Disaster Recovery

  • Strong understanding of Internet and network security

    Additional Requirements

  • The ability to work after hours and weekends

  • Be able to pass a drug test and background check

  • Be able to pass a driver’s license background screening

  • Be able to lift up to 60 pounds

Certifications

We require a Level II Engineer to have at least one major certification (MCSA, MCSE, CCNA, CCNP, VCP, etc.) and be working towards another applicable certification. ICS will provide all materials and funding to help you attain your certifications. You will be expected to study on your own time.

Endicott and Syracuse, NY
IT Systems Engineer (Level 3)

We are seeking an experienced and motivated Systems Engineer with a focus on core Microsoft products and platforms. Candidates must have in-depth experience in implementing, administering, and supporting distributed systems.

Position Overview and Responsibilities

  • Responsible for the engineering and implementation of various Microsoft and some Linux technologies
  • Expected to assist with IT support at other locations. Some travel may be required. (Less than 20%)
  • Excellent organizational and communication skills with attention to detail is essential
  • Provide support as an escalation point for your teammates
  • Management and implementation of projects in all phases and aspects including communication with team and customers and according to industry best practices
  • Hands-on engineering and deployment of server and networking hardware
  • Install, upgrade, remove server and/or desktop applications on all levels of complexity
  • Interface with other elements of our support structure including tracking end-user issues, updating client tickets, and ensuring closure
  • On call for IT Support
  • Candidates must be a self-motivated and well-focused individual with a user-friendly personality

Requirements

  • 7+ years of relevant, hands-on experience implementing and supporting Windows and Linux based servers and workstation systems
  • MS Windows Server related design and support experience is desired
  • Extensive knowledge of Microsoft Windows Architecture – MS Windows Server 2008/2012 Server, Exchange 2007/2010/2013, SQL Server, Active Directory (AD), Group Policy, Remote Desktop Services
  • 3–5 years of systems deployment, server migration, Microsoft server upgrades, and systems integration project experience is desired
  • Experience with documentation for system builds, configurations, support procedures
  • Moderate to extensive experience with Hyper-V/vSphere and vCenter/System Center environments, including setup, implementation, and support
  • Experience with diverse hardware platforms (Dell, IBM, HP)
  • Must have solid troubleshooting skills with hardware/networking and software
  • Strong understanding of LAN/WAN architecture and of TCP/IP
  • Strong understanding of Firewall/VPN/Internet Appliances
  • Strong understanding of Backup and Disaster Recovery
  • Internet and network security
  • Moderate to extensive storage/SAN design and implementation of solutions
  • Additional Requirements

  • The ability to work after hours and weekends
  • Be able to pass a drug test and background check
  • Be able to pass a driver’s license background screening
  • Be able to lift up to 60 pounds

Certifications

We require a Level III Engineer to have at least two major certifications (MCSA, MCSE, CCNA, CCNP, VCP, etc.) and be working towards another applicable certification. ICS will provide all materials and funding to help you attain your certifications. You will be expected to study on your own time.

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Office Locations
ENDICOTT
111 Grant Ave, Ste 103
Endicott, NY 13760
607-757-9551
Serving Binghamton and Elmira locations

SYRACUSE
6007 Fair Lakes Road
Suite 100
Syracuse, NY 13057
315-446-5321

ITHACA
840 Hanshaw Road
Suite 6
Ithaca, NY 14850
607-757-9551
Phone
P: 607-757-9551
F: 607-341-4483
E: info@icsnewyork.com